In The News

 
 
 
 
Top Rated Service 2026
 
  
 
4.7
 
4.7
 
verified by Trustindex 
 
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
 
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 Posted on Google  
 
  
 
 
 thomas cummings 
 
9 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Billy was amazing and very professional and informative. Couldn’t be more happy
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rachael McCollum 
 
8 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
360 Communications is Awesome, had an issue for the 1st time in 8 years of service. They promptly sent out technician-Billy he was helpful and resolved the problems quickly! Great Service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Terri Davis Briscoe 
 
7 October 2026
 
 
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Ethan was amazing!!! He was very conscientious and explained everything clearly. Very professional and pleasant to talk with. Highly recommend this young man.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Susan Mejia 
 
5 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Nathen came out and was very professional and knowledgeable. Great speed and quick installation
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kelly Lynn 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Nathen was great to work with and handled our very complicated wiring system like a pro!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Corinda Gaulden 
 
23 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Nathen did an excellent job in replacing our equipment.  He was very professional and polite.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kimberly Adams 
 
22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional and excellent service by Billie!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Crystal Miller 
 
26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely Amazing Customer Service

I cannot say enough wonderful things about Shannan Moore, who helped me with my internet bill! She went above and beyond to help me when I truly needed it, and her kindness, patience, and willingness to work with me made such a difference.

She didn’t make me feel judged or like just another customer. She actually listened, understood my situation, and genuinely cared about helping me find a solution. Her compassion and professionalism were absolutely outstanding.

It’s rare these days to come across someone who takes the time to truly help someone, and I am incredibly grateful that I had the opportunity to work with her. Shannan turned what could have been a very stressful situation into one where I felt heard, respected, and supported.

Thank you so much Shannan Moore, for your kindness and for going above and beyond! You are truly an asset to your company, and I hope your management knows just how valuable you are. ⭐⭐⭐⭐⭐
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Annette Cook 
 
26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We are loving 360 due to the fact that our last internet was going down 2-3 times a week, sometimes for hours. Every person I have interacted with at 360 has been pleasant and go out of their  way to fill your needs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Gina Holley 
 
21 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We had an unexpected outage and called for technical support. Within the hour Billy called and was on his way. Had our problem fixed very quickly and professionally. Thank you, Billy!