IQ App Privacy Policy

Your Privacy. Your Control. IQ App by 360 Broadband.

Effective Date: April 28, 2022

At 360 Broadband, we prioritize your privacy and are committed to safeguarding the personal information you provide when using the IQ App. This Privacy Policy explains how we collect, process, and use your data to deliver and improve your experience with the IQ App.

Information We Collect Through the IQ App

When you install and register for the IQ App, we may collect the following types of information:

Personal Information: Your name, email address, location, and phone number.
Browser Data: Information about your browser and session cookies related to your access to and use of the app.
Data Insights: Analytics and correlations based on the information collected to improve app functionality. This data may be used in aggregated and disaggregated formats to provide trends and optimize performance.
App Enhancements: Information collected may be leveraged to enhance current features or introduce new capabilities in the IQ App.

How We Use Your Information in the IQ App

The information collected through the IQ App is used for the following purposes:

App Operation: To provide, maintain, and operate the IQ App as described in the Agreement.
Feature Improvements: Implement updates, improve functionality, and release new app features.
Obligation Fulfillment: To meet the commitments outlined in the Agreement and this Privacy Policy.
Rights Enforcement: To enforce our rights under the Agreement between you and 360 Communications, Inc.
User-Authorized Purposes: For any other purposes authorized by you and reasonably required to deliver and enhance the IQ App.

This Privacy Policy is designed to provide transparency in how your data is handled to deliver a secure and seamless experience with the IQ App. If you have any questions or need further assistance, please get in touch with our support team.

Contact Information:

Email: privacy@360broadband.com

Phone: 580-916-9172

Mail:

17375 US HWY 70
Durant, Oklahoma 74701

Attention: Privacy Officer

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   thomas cummings 
 9 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Billy was amazing and very professional and informative. Couldn’t be more happy
  
 
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   Rachael McCollum 
 8 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 360 Communications is Awesome, had an issue for the 1st time in 8 years of service. They promptly sent out technician-Billy he was helpful and resolved the problems quickly! Great Service!
  
 
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   Terri Davis Briscoe 
 7 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Ethan was amazing!!! He was very conscientious and explained everything clearly. Very professional and pleasant to talk with. Highly recommend this young man.
  
 
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   Susan Mejia 
 5 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Nathen came out and was very professional and knowledgeable. Great speed and quick installation
  
 
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   Kelly Lynn 
 25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Nathen was great to work with and handled our very complicated wiring system like a pro!
  
 
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   Corinda Gaulden 
 23 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Nathen did an excellent job in replacing our equipment.  He was very professional and polite.
  
 
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   Kimberly Adams 
 22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Professional and excellent service by Billie!
  
 
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   Crystal Miller 
 26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely Amazing Customer Service

I cannot say enough wonderful things about Shannan Moore, who helped me with my internet bill! She went above and beyond to help me when I truly needed it, and her kindness, patience, and willingness to work with me made such a difference.

She didn’t make me feel judged or like just another customer. She actually listened, understood my situation, and genuinely cared about helping me find a solution. Her compassion and professionalism were absolutely outstanding.

It’s rare these days to come across someone who takes the time to truly help someone, and I am incredibly grateful that I had the opportunity to work with her. Shannan turned what could have been a very stressful situation into one where I felt heard, respected, and supported.

Thank you so much Shannan Moore, for your kindness and for going above and beyond! You are truly an asset to your company, and I hope your management knows just how valuable you are. ⭐⭐⭐⭐⭐
  
 
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   Annette Cook 
 26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. We are loving 360 due to the fact that our last internet was going down 2-3 times a week, sometimes for hours. Every person I have interacted with at 360 has been pleasant and go out of their  way to fill your needs.
  
 
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   Gina Holley 
 21 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. We had an unexpected outage and called for technical support. Within the hour Billy called and was on his way. Had our problem fixed very quickly and professionally. Thank you, Billy!