Check for Outages
Stay informed and get real-time updates on service outages affecting your home or business.
Your Service. Your Connection. Your Updates.
Your 360 Outage Checker
Outage Checker Tool
Scroll down to view real-time outage and maintenance updates across the entire 360 Broadband service network.
Real-Time Updates
The Outage Checker provides real-time information during an outage, including affected services (internet, phone, etc.), an estimated restoration time, and progress updates as our team works to resolve any issues.
Notifications
Coming very soon, you will be able to receive automatic updates via email or SMS on the outage status and when service is restored.
ACTIVE OUTAGES
MAINTENANCE
DISCLAIMER: Restoration times are provided as estimates and may vary. Confirmation of restoration in your area does not guarantee that internet service has been restored to your home or business. Additionally, we cannot restore service to locations with possible damaged equipment until a service request has been initiated.
CALL NOW 855-328-5099
What to Do During an Outage
If you’re affected by a service outage, there are a few steps you can take:
CHECK DEVICES
Ensure all your devices (e.g., modem, router) are powered on and connected correctly. Sometimes, a simple reboot can restore connectivity.
OUTAGE NOTIFICATIONS
COMING SOON! Outage notifications and other support services is expected in the near future.
CONTACT SUPPORT
If no outage is detected and you’re still experiencing issues, contact our support team for further troubleshooting. Call 855-328-5099 for further assistance.
How Can We Help You Today?
Our support services cover everything from troubleshooting and technical assistance to account management and onboarding. Explore your options below for quick and easy help.
FAQs
You’ve got questions. We’ve got answers.
How do I know if there's an outage in my area?
Use our Outage Checker to see if there is an outage in your area. If no outage is listed in your area, please get in touch with our support team at 855-328-5099.
How long does it take to resolve an outage?
Outage resolution times vary depending on the cause, but our technical team works as quickly as possible to restore service. If it has been an outage not listed on our Outage Tracker, please contact our support team at 855-328-5099.
What should I do if no outage is reported but I still have no service?
If no outage is detected in your area but you’re experiencing issues, try rebooting your router. Contact our support team at 855-328-5099 for further assistance if that doesn’t resolve the issue.
Contact Us Today!
Not finding what you’re looking for? Contact our support team for more detailed assistance. We’re here to help 24/7 with any questions or issues.
Need assistance?
Our support team is here to help!
Call Us: 855-328-5099
Email: [email protected]
Live Chat: COMING SOON
Submit a Ticket: Log into your account to create a support request