360 Broadband, LLC (“360 Broadband,” “we,” “us,” or “our”) values and respects the privacy of our users, including those residing in Texas. This Texas Data Privacy and Security Act (TDPSA) Compliance page outlines our data collection, usage, and protection practices specific to the requirements of the Texas Data Privacy and Security Act (TDPSA).

1. Personal Data We Collect
Under TDPSA, “personal data” refers to any information that directly or indirectly identifies or can be used to identify an individual. 360 Broadband may collect the following types of personal data from Texas residents:

• Contact Information: name, address, email, and phone number.
• Account and Payment Information: account identifiers, billing details, and transaction history.
• Service Usage Information: including data related to service use, device details, IP addresses, and cookies.

For additional details on the data we collect, see our Privacy Policy.
 
2. How We Use Your Data
360 Broadband uses collected data to:

• Provide and improve our internet and VoIP services.
• Process billing and payments.
• Communicate service updates and respond to inquiries.
• Ensure security and prevent fraud.

We do not sell personal data to third parties in compliance with TDPSA.

3. Texas Resident Privacy Rights
Under TDPSA, Texas residents have specific rights regarding their data.

These rights include:

• Right to Know: You may request details on the types of personal data we collect, its sources, and how it is used and shared.
• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correct: You can request corrections to any inaccurate personal data we maintain.
• Right to Delete: You may request that your data be deleted, subject to certain legal exceptions.
• Right to Opt-Out: You have the right to opt out of certain types of data processing, including targeted advertising and the sale of personal data, although 360 Broadband does not engage in these practices.

To exercise these rights, please get in touch with us using the information in the Contact section below.

4. Data Security
360 Broadband employs reasonable physical, technical, and administrative security measures to protect personal data from unauthorized access, use, or disclosure. Although no system is entirely secure, we protect your information from potential security risks.

5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this TDPSA Compliance page or as required by law. When no longer needed, we securely dispose of it.

6. Submitting Requests Under TDPSA
Texas residents may contact us with a verifiable request to exercise their privacy rights under TDPSA. We will respond within the timeframe required by law. However, we may need to verify your identity before processing specific requests.

Contact Information:

Email: [email protected]

Phone: 580-916-9172

Mail:

17375 US HWY 70
Durant, Oklahoma 74701

Attention: Privacy Officer

7. Updates to This TDPSA Compliance Page
We may update this TDPSA Compliance page periodically to reflect changes in our data practices or Texas privacy law. Any updates will be posted with an updated “Effective Date” at the top of the page.